Privacy Policy

Information we collect

We may collect information you provide directly, including your name, email address, phone number, company name, project requirements, and the contents of messages sent through our contact form or by email.

We may also receive limited technical information needed to operate and secure the website, such as IP address, browser type, device type, requested pages, timestamps, and server diagnostic logs.

How we use information

We use personal information to respond to enquiries, discuss and deliver requested services, prepare proposals, maintain business records, protect the website, prevent misuse, comply with legal obligations, and improve our services.

We do not sell or rent personal information. We do not use contact-form details for unrelated promotional messages without an appropriate basis or permission.

Basis for processing

Depending on the circumstances, we process information with your consent, to take steps requested before entering into a contract, to perform an agreement, to comply with law, or for legitimate business purposes that do not override your rights.

When information is shared

Information may be shared only where reasonably necessary with authorised team members, professional advisers, hosting or infrastructure providers, email providers, Cloudflare Turnstile for contact-form security, and other vendors supporting our operations. We may also disclose information when required by law, to protect legal rights, or in connection with a business reorganisation.

Service providers are expected to handle information only for the agreed purpose and with appropriate safeguards.

Retention and security

We retain personal information only for as long as reasonably necessary for the purpose collected, contractual and support needs, dispute resolution, security, and applicable legal or accounting requirements. Retention periods vary according to the type of record and our relationship with you.

We use reasonable administrative and technical measures to protect information. No internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Subject to applicable law, you may request access to or correction of your personal information, ask for erasure, withdraw consent, or raise a grievance about our handling of your information. We may need to verify your identity before completing a request.

You may also nominate another individual to exercise applicable rights on your behalf where the law provides for this.

Cookies and browser storage

Our current website does not intentionally use advertising or analytics cookies. A temporary browser session-storage value may be used to remember a project type selected during a contact journey. It is limited to that browser tab or session and is not used for cross-site advertising.

See our Cookie Policy for details and browser controls.

Children and international processing

Our website and services are intended for businesses and are not directed to children. Please do not submit a child’s personal information through this website.

Some service providers may process information outside your state or country. Where required, we use appropriate contractual or legal safeguards for such processing.

Updates and contact

We may update this policy when our services, technology, or legal obligations change. The revised date will appear at the top of this page.

For a privacy request or grievance, email info@tecnovibes.com or call +91 83084 04868. Tecnovibes is based in Pune, Maharashtra, India.